Muttonwallah E-commerce Business Platform Privacy Policy

Welcome to Muttonwallah E-commerce Business Platform ("Muttonwallah"). We appreciate your trust and understand the importance of protecting your personal information. This Privacy Policy explains how Muttonwallah E-commerce Business Private Limited and its affiliates ("Muttonwallah," "we," "our," or "us") collect, use, share, and process your personal information through the Muttonwallah website www.Muttonwallahbusiness.com, its mobile application, and m-site (referred to as the "Platform").

 

By using our Platform, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not access or use our Platform.

 

1. Collection and Storage of Your Information

 

When you use our Platform, we may collect and store the information you provide to us. While browsing our Platform does not require personal information, certain actions such as setting up an account, placing orders, or interacting with our services do require you to share personal information.

 

We collect information such as your name, contact details, delivery address, payment details, and browsing habits. This information helps us provide better services, enhance your experience, and tailor offers based on your preferences.

 

Additionally, if you participate in our O-Coins Loyalty Program or interact with Ultra-Partners on our Platform, relevant information related to these interactions may be collected.

 

2. Use of Your Information

 

We use your personal information for various purposes, including:

- Providing requested products and services.

- Enhancing customer experience and resolving disputes.

- Conducting market research and improving our offerings.

- Sending promotional content and offers (with your consent).

- Complying with legal obligations.

- Detecting and preventing fraud or illegal activities.

- Customizing and tailoring content based on your interests.

3. Cookies

 

We use cookies and similar technologies to improve our services and understand user behavior. Cookies help us analyze web page flow, measure promotional effectiveness, and ensure your security. You can manage cookies through your browser settings.

 

4. Sharing of Personal Information

 

We may share your personal information with our corporate entities, affiliates, and third-party partners for various purposes, such as fulfilling orders, marketing, or offering related services. We may also disclose information as required by law or to protect our interests.

 

5. Security Precautions

 

We take reasonable measures to safeguard your personal information. However, data transmission over the internet comes with inherent risks, and we cannot guarantee absolute security.

 

6. Links to Other Sites

 

Our Platform may contain links to other websites or applications with separate privacy practices. We are not responsible for the content or practices of these linked sites.

 

7. Choice/Opt-Out

 

You have the option to opt-out of receiving non-essential communications. You can manage your communication preferences through the Notification Preference page on the Platform.

 

8. Advertisements on Platform

 

Third-party advertising companies may display ads on our Platform. These companies may use information about your visits to tailor advertisements to your interests.

 

9. Children's Information

 

Our Platform is not intended for children under 18 years of age. Minors should use the Platform under adult supervision.

 

10. Data Retention

 

We retain personal information as required by law or for legitimate purposes. Aggregated data may be retained for analytical and research purposes.

 

11. Your Consent

 

By using our Platform and providing your information, you consent to the collection, use, and processing of your personal information as described in this Privacy Policy.

 

12. Changes to this Privacy Policy

 

We may update this Privacy Policy to reflect changes in our practices. Significant changes will be notified through the Platform or email, as required by law.

 

13. Queries

 

For queries or concerns regarding your personal information, contact us at the provided contact information.

 

14. Account Deletion

 

To request the deletion of your Muttonwallah account, contact [email protected]. Account removal requires a manual process and may take up to 5-6 business days.

 

Thank you for choosing Muttonwallah E-commerce Business Platform.